Sarina & Phill

Rates include the following:
King sized bed or 2 double beds. ( Room Types are not guaranteed, but subject to availability )
All meals and drinks including alcoholic beverages.
All Hotel taxes and gratuities.
Wireless Internet.
Non-motorized water sports

When travelling 7 nights or more you will receive the following inclusions:
Plus Plan: Manicure & Pedicure per person & 25 minute back massage per adult
Ground Round Trip transportation to & from the Airport
1500 Resort Credit promotion per room
2 Courtesy Tours per person

When travelling from 3 to 6 nights you will receive the following inclusions:
Ground Round Trip transportation to & from the Airport
Resort Credit promotion per room is according to the length of your stay

Payment Terms:
All amounts are due in US dollars. Additional costs may occur when converting from other currencies or paying with a foreign credit card.

Promotions:
Stays of 3 nights will receive up to $500 in resort credits.
Stays of 4 nights will receive up to $750 in resort credits.
Stays of 5-8 nights will receive up to $1500 in resort credits.
Stays of 9-11 nights will receive up to $2000 in resort credits.
Stays of 12 nights or more will receive $2500 in resort credits.
Certain restrictions may apply.

By Government disposition starting April 01, 2012, a charge will be added to any of the services and products from the Resort Credit Promotion. During 2014 ,the charge will be sixteen (16)% can be added to any of the Resort credit Promotion services and products. It may change every year. This must be paid when making reservations or acquiring any services and products, through the authorized payment type at the moment.

For Transportation Services:
Roundtrip airport transfers are included only when travelling (4 nights or more).

All guests are responsable for booking their transfers. Failure to do so may result in the transportation not being provided.
You may arrange your transfers in the following link https://transfers.palaceresorts.com/ , at least 14 days prior to arrival. *If transfers are not booked according to the information above a credit or refund will not be provided for private transportation. No exceptions will be made.

Individual Room Reservations & Policies:
Reservations will require full payment at the time of booking.
Reservations must be secured with a MasterCard or Visa, AMEX credit card valid up to date of departure.
Attendees will be charged full amount of total stay at time of booking.
Cancellations received within 45 days of arrival a one night deposit charge will apply.
Early departures are NON-REFUNDABLE and will be charged for the entire stay of confirmed reservation.
Each attendee is responsible for his/her own room and incidental charges. We require full amount payment of individual guest accounts prior departure. The Hotel accepts American Express, MasterCard and Visa credit cards, travellers checks and cash. Personal checks are not accepted at the Hotel.
No Shows: There will be a one night deposit charge.
If you need further assistance about this link please contact Arturo Vazquez by email at arvazquez@palaceelite.com.mx or call at 1 (888) 987 7655 Opt. 4 ext 8508